WHAT INFORMATION WE COLLECT
a. Information You Provide Us
Electronic Communications from Company
If you elect to receive email notifications from us, we collect your name and email address so that we can send you email communications about the requested information and services.
If you purchase a Company service, we collect certain data about your purchase as necessary to process your request. You must provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date, billing address, and zip code. For your security, the Company does not have access to or store sensitive cardholder data, such as full credit card numbers or card authentication data.
b. Automatically Collected Information through Tracking Technologies
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website and information about how you interact with the Website.
We collect information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use collected information in a variety of ways, including:
To help us screen for potential website security risk and fraud (in particular, your IP address).
To generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website)
To assess the success of our marketing and advertising campaigns.
To conduct marketing and sales activities (including generating leads, pursuing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand).
To respond to your inquiries and manage client communications.
The legal basis for processing your personal information as described above will typically be one of the following:
• Your consent;
• Performance of a contract with you or a relevant party;
• Our legitimate business interests; or
• Compliance with our legal obligations.
SHARING YOUR PERSONAL INFORMATION
Internal Employees or Contractors
We may share your personal information within the Company to our employees and contractors in order to deliver our services to you.
Third Party Service Providers
We use the following third-party service providers to collect and process personal information from or about you on our behalf. Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting User Accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.
We use third-party browser and mobile analytics services on the Platforms. These services use tools to help us analyze your use of the Platforms, including information like the third-party website you arrive from, how often you visit, events within the Platforms, usage and performance data, and purchasing behavior. We use this data to improve the Platforms and provide information, products and services that may be of interest to you.
We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
We use Honeybook for payment processing. You can read more about how Honeybook uses your Personal Information here: https://www.honeybook.com
Online Advertising Services
We use the following third-party advertising services to deliver advertising about our services on our Platforms, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.
We may use tracking code from Facebook such as a pixel for marketing purposes. You can read more about how Facebook uses your Personal Information here: https://www.facebook.com/policies/cookies
We may use Instagram marketing purposes. You can read more about how Instagram uses your Personal Information here:https://help.instagram.com/155833707900388
We may use Pinterest marketing purposes. You can read more about how Pinterest uses your Personal Information here: https://policy.pinterest.com/en/privacy-policy
Law Enforcement, Legal Process and Compliance
We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.
Change of Ownership
We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.
KEEPING YOUR INFORMATION SAFE
The transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Platforms or over email; any transmission is at your own risk.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
You can also opt-out of the collection of navigation information about your visit to the Site through Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You may unsubscribe from our e-mail newsletters at any time through the unsubscribe link within the footer section of our e-mail communications. Please note that we have multiple lists within our e-mail marketing provider and unsubscribing from one e-mail may not remove you from all future communications. If you have questions or are having problems, please contact us at firstname.lastname@example.org.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info
DATA TRANSFERS & RETENTION
We will retain your information indefinitely unless a request is made for its deletion or the if an email subscriber is inactive.
We have a no spam policy. We are compliant with The EU General Data Protection Regulation by being transparent with the ability to unsubscribe from our e-mail communications and are clicking the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.
We do not collect any information from anyone under 13 years of age in compliance with COPPA (Children’s Online Privacy Protection Act), and our Website and its Content is directed to individuals who are at least 13 years old or older. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please email us at email@example.com, and we will delete that information from our databases.
California residents have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. If you would like to submit a request, please email us at firstname.lastname@example.org, and we will edit that information in our databases.
CHANGES TO THIS POLICY
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com.